Services
We understand your operations, build solutions, and keep them running.
Every engagement starts with understanding what's actually happening in your business. We measure before and after, so you can see what changed.
Understand & Improve
We get inside your operations, identify costly bottlenecks and design a practical improvement plan.
What you get:
- Process mapping
- Bottleneck analysis
- Systems assessment
- Prioritised improvement plan
- Business case for change
Outcomes:
A clear picture of what's working and what isn't. Sometimes the right answer is simplifying a process, not automating it.
Build & Integrate
We implement the changes, connect your systems and remove unnecessary manual work.
What you get:
- Workflow automation
- AI implementation where appropriate
- Software integration
- Bespoke solutions
- Staff training
Outcomes:
Less manual work, fewer errors, systems that talk to each other.
Support & Optimise
We keep improvements running, support your team and continually identify new opportunities.
What you get:
- Ongoing support
- Performance monitoring
- Staff adoption help
- Continuous improvement
Outcomes:
Solutions that keep working, with someone to call when they don't.
Getting started
Operational review
£450
Price is fixed at £450 — no VAT added.
Starting scope: one process. Scope beyond one process is quoted per client.
How it works: Starts with a two-hour session with your leaders and the people who know the process best, where we map it end to end and identify bottlenecks.
What you receive:
- Process map showing how work actually flows
- Bottleneck analysis identifying where time is lost
- Prioritised improvement plan
You keep the report whether or not you proceed with implementation.
Implementation is scoped and quoted separately afterwards, based on what the review finds.
Start with a free call
A 30-minute call to understand your challenges and see if there's a fit. No cost, no obligation.
Free 30-minute call. No obligation.
Proof
GK Healthcare: about 2 days a week to 30 minutes
GK Healthcare is a UK recruitment company. Its Director of Finance was spending about 2 days a week on reconciliation. We mapped it, built a solution and measured again. Now it's one 30-minute weekly session: uploading the files, running the reconciliation (which completes in seconds) and spot-checking the output.
How we measure improvement
We measure in business terms.
Improvement should show up in numbers you already care about: time spent, error rates, turnaround times, cost per transaction, staff adoption. We capture these before and after so you can see what changed.
Real example: GK Healthcare reconciliation went from about 2 days a week to 30 minutes a week.
Optional: process maturity
A way to describe how a process operates.
Some clients find it useful to describe where a process sits on a five-stage ladder: Manual, Digitised, Automating, Agent-assisted, Agentic. This isn't how we judge success—it's just a shorthand for how much a process relies on people versus technology.
- Safety basics needed above here: AI policy, DPIA, human review
Tap the stage you think your busiest process is at. It's a nudge, not a quiz: nothing is stored.
A process only scores 4 or 5 if proper checks are in place. Plenty of processes should stay at stage 3 or 4—or even 2, if that's what works.
FAQ
What is the operational review?
It gives you a clear picture of how one process works today, where time is being lost and what could be improved. You receive a process map, bottleneck analysis and prioritised improvement plan. You keep the report whether or not you proceed with implementation.
What if it isn't worth changing?
Then the report says so. Sometimes the best outcome is simplifying a process rather than automating it, or leaving it alone entirely. A clear "no" is still a useful answer.
Who does the work?
Agentrix does. The team that reviews your process is the team that implements the improvements.
What happens to our data?
The work runs with access you grant and can take back at any time. Agentrix keeps no copies, and a data processing agreement is signed before any live data is touched.
Do you only work with recruitment agencies?
No. We specialise in recruitment and staffing, but we work with any business that has operational challenges we can help with.
Ready to understand what's really going on?
Free 30-minute call. No obligation.