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Automation library

Social inbox sales agent

One AI agent that answers messages from Facebook, Instagram and WhatsApp using your knowledge base and logs leads.

What it does

Messages from Facebook Messenger, Instagram and WhatsApp all reach one AI agent. It answers from your knowledge base, remembers each conversation, uses connected tools and records leads in Airtable.

Trigger

A message on Facebook, Instagram, WhatsApp or website chat.

Steps

  1. Messages from each channel are received and normalised.
  2. An AI agent with conversation memory reads the message.
  3. It searches your knowledge base for answers.
  4. It uses connected tools and logs leads in Airtable.
  5. The reply is sent back on the same channel.

Tools

  • n8n
  • AI agent (OpenAI)
  • Facebook Messenger
  • Instagram
  • WhatsApp Business
  • Supabase vector store
  • Postgres chat memory
  • Airtable

Who it suits

Businesses getting enquiries across social channels that want every message answered quickly.

Want this set up for your business?

It starts with the £450 Payback Check: one process timed and scored, a written report and a fixed quote.

Get your score

£450 Payback Check. Credited if you book a build within 30 days.

See how AIOS works →

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